Start small, or big!

Whether you're getting started on your QI journey or have a well-established capability, you can design a subscription that suits your needs.

Subscriptions run for at least a year but can be longer, we're flexible. You can start with any number of users, and add more at any time, you're in control.

Predictable cost

The cost is determined by the number of users you have. So it's up to you how much it costs and when those costs change.

We offer volume discounts, so the more users you have the cheaper it gets per user. Pay annually or quarterly, it's up to you.

Frequently asked questions

How long do I have to subscribe for?

  • Subscriptions run for at least a year but many subscribe for multiple years so they know they have a platform they can embed into their improvement work for the long term.

Can I move user licences around?

  • It is possible to revoke a user licence and re-assign it to a different user. For example if a user becomes inactive because their project has finished but a new user is starting a project, the user licence can be re-assigned to the new user.

Can a subscription cover multiple organisations?

  • Yes - an organisation can take out a subscription to cover multiple organisations. It is common for organisations using Life QI to be running projects involving multiple organisations. For these projects to be effective all team members need access to Life QI, no matter where they work. So you can assign your users licences to people outside your organisation to facilitate this.

Do I subscribe for myself or does my organisation subscribe?

  • Subscriptions are taken out by organisations and cover the use of the platform by individual users.

What are the payment options?

  • You can pay by credit card, Paypal, or invoice.
  • Pay annually or quarterly, it's up to you.

Can I add more users at any time?

  • Absolutely - you can add more users at any time. If you exceed your user licence limit we will be in touch to discuss adding more licences.
  • If you pay quarterly and add more licences partway through the billing cycle, we'll only charge you from the start of the next billing cycle. If you pay annually and add more licences partway through the year, we'll make a one-time prorated charge to cover the new licences for the remainder of the billing year.

How much does it cost? Any hidden costs?

  • The cost is based on the number of users you require, and you can adjust the numbers at any time. We offer volume discounts, so the more users you have the cheaper it gets per user.
  • There are no hidden costs, just a single cost per user.

Support

The comprehensive learning centre provides users in depth details of how to use every aspect of the system. Plus our team are always on hand to provide direct user support and aim to respond to all enquiries within 24 hours.

Governance & security

Each country has its own version of Life QI. Within a country, everyone uses the same version of the system. This means other QI professionals can see some of your projects, and you can see theirs. This transparency promotes collaboration and learning. For projects that are confidential or sensitive, you can restrict access by other users.

Together with our hosting partner, Amazon Web Services, we have best practice measures in place to protect the confidentiality, integrity and availability of your data at all times. We take this responsibility very seriously and are constantly working to ensure not just compliance with the law but that we support you in complying with your information governance policies.

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