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Understanding data, security and information governance

The importance of best practice

The principles of information security require that all reasonable care is taken to prevent inappropriate access, modification or manipulation of data from taking place. Life QI, together with our hosting partners, have best practice measures in place to protect the confidentiality, integrity and availability of your data at all times. We take this responsibility very seriously and are constantly working to ensure not just compliance with the law but that we support you in complying with any pertinent organisational information governance (IG) policies. As such we have robust controls in place to maintain security and data protection.

Hosting infrastructure and security

As a web-based platform, Life QI is 'hosted' on computers which are located at datacentres. As the data entered into Life QI can be sensitive, its physical location must be somewhere that complies with the relevant data protection legislation and where the latest and most robust physical security measures are in place. Datacenters provide this level of security along with many other benefits such as reduced cost, better resilience and expert 24/7/365 management of equipment. Life QI's data is hosted by Amazon Web Services.

Managing data

Ensuring the correct and appropriate access, modification and sharing of data is of the upmost importance. Which is why we utilise the latest physical and network security measures, whilst also allowing you the user control over how you share your improvement data. This combination of security measures and user control is part of the shared responsibility model adopted by Life QI.

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